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Terms & Conditions

Customer Care

Thank you for choosing Car Axis India, Please read our policies prior to making the purchase, our policy is strict but fair.

If you have any questions in regards to our products, please do not hesitate to contact our customer service support team. We usually reply to emails within 24 business hours. If you would like to call us, please call us at +91-7013534152. Your questions will be replied promptly as soon as possible.

All Android Head units come with 1 year manufacture limited warranty. Warranty will be void if the unit is to be rooted or modified in anyway. Car Axis India is not responsible for any applications/apps that do not come originally with the unit that may cause any sort of damage to the unit. Any firmware updates or software/hardware/firmware modifications or tampering with the screws on the unit or that hold the unit together will void the warranty of the unit, unless directed and provided by Car Axis India directly.

Apple CarPlay requires a compatible iPhone with an active cellular connection and data plan. Your carrier’s rate plans will apply.
Changes in operating systems, hardware, software, and other technology integral to providing Apple CarPlay functionality, as well as new or revised governmental regulations, may result in a decrease or cessation of Apple CarPlay functionality and services. Car Axis India cannot and does not provide any warranty or guarantee of future Apple CarPlay performance or functionality.
It is possible to use 3rd party apps if they are compatible with Apple CarPlay. Refer to the Apple homepage for information on compatible apps. 



Warranty & technical support is not transferable, only applicable to the original purchaser. Original warranty for head units, navigation screens, headrest screens , interfaces videos and Dash cams, Head Lights, TPMS is 1 year manufacture warranty from the date of purchase except Qualcomm 662 which comes with . “Backup cameras” have only 30 days warranty from the date of purchase. To return a unit for warranty work, “Client” has to cover the shipping cost to our repair center and we will cover the shipping cost back  to “Client”.


For India – Includes all customs duty charges.

For International Shipments other than India - The price on our website does not include customs tax and duties and any other government fees uncured as a result of the purchase. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. If you do not agree to these terms and conditions, please do not purchase to avoid problems. The custom duties and taxes are charged by your government/customs.


© 2023 Car Axis India. All rights reserved. Car Axis India and Cax Audio logo are trademarks and/or registered trademarks of Car Axis India in the India. Other company and product names may be trademarks of the respective companies with which they are associated. Product images, videos, features, pricing, availability and specifications are subject to change without notice.

Privacy & Safety builds relationships with our customers based on integrity and trust. We appreciate the confidence that you demonstrate in, when visiting our website and providing us with information.

This Privacy Policy describes how we use and do not use information provided to us, and the steps we take to protect it.  We’re proud to display our adherence to security and privacy practices which are common to the best websites online.

Privacy Notice

By visiting you agree to accept the practices described in this privacy notice.

Information Collected by

When you make a purchase, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order.

For purposes of credit card billing, you will need to provide your credit card type, number, expiration date and billing address for the card on payment partner website only.

For your order to be shipped, we also need the name, address and phone number of the intended recipient(s).

All of this information is securely transferred using Internet standard SSL encryption technology (read more in the “Security” section below).

For your privacy and security, we do not store credit card or Gift Card numbers in your account.


Fraud Protection

In order to protect you from fraud, may require additional proof of identity or authorization to provide services or complete transactions, including signed credit card authorization forms and/or copies of public documents such as a driver’s license.

How Your Information is Used

Information collected on may be used in the following ways:


Schedule deliveries of merchandise that you purchase online

Confirm and track your orders

Respond to your customer service inquiries

Improve our website design


Is Information Shared with Third Parties?

We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes.

We do employ reputable organizations to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service.


They have access to personal information needed to perform their functions, but may not use it for other purposes.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, law enforcement investigations or court orders.

We may also do so to protect the legal rights of us and our users, or when it is necessary for fraud protection and/ or credit risk reduction.


Cookies and Other Computer Information

A cookie is a piece of data stored on the user’s computer containing information about the user.

Usage of a cookie is in no way linked to any personally identifiable information while on our site.

Once the user closes their browser, the cookie simply terminates.

For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site.

If a user rejects the cookie, they may still use our site.

The only drawback to this is that the user will be limited in some areas of our site.

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site., like most web sites, uses this feature of your browser as part of our shopping cart experience.

Security/Privacy Protection

All information transmitted through is stored on a secure server.

We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet.

SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information.

This ensures that your transaction will be 100% safe and secure.

Your web browser should display a web address with an “https” prefix, indicating that the SSL technology is operating when using certain portions of our website, such as the Checkout and My Account features.


Children’s Online Policy is committed to preserving online privacy for all of its website visitors, including children. is a general audience site, and we do not knowingly collect information about children or sell products to children.

Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect personally identifiable information from or sell products to children under the age of 13.

If you are under the age of 13, you must ask your parent or guardian to assist you in using


Privacy Policy Changes

This Privacy Notice and our Terms of Use will change over time and the use of information which we gather now is subject to these Notices and Terms as modified.

Please check this page periodically as you continue to use our site to see if any changes have been made.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Payment Methods

Payment Methods

- Credit / Debit Cards / UPI / EMI

- Offline Payments

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